Effective Date: August 1, 2026
Thank you for shopping with Revive Cosmetics. We are committed to delivering your orders quickly and ensuring a smooth shopping experience. Please review our Shipping, Return & Refund Policy before placing your order.
Shipping Policy
Shipping Coverage
We currently deliver only within Pakistan.
Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders are not processed or dispatched on weekends or public holidays.
- During sales, promotional events, or peak seasons, processing times may be slightly longer.
Delivery Time
Once your order has been dispatched, delivery typically takes 3–7 business days, depending on your location.
Please note that deliveries to remote or less accessible areas may require additional time.
Shipping Charges
- Free shipping is available on all orders above Rs. 2,000.
- For orders below Rs. 2,000, shipping charges are calculated and displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive courier name and tracking number via email or phone. You can track your shipment through:
- The Revive Cosmetics website
- The relevant courier company’s tracking website
Modifying or Cancelling an Order
If you need to modify or cancel your order, please contact us as soon as possible.
Requests can only be accommodated before your order has been processed and dispatched. Once an order has been shipped, it can no longer be cancelled or modified.
Return Policy
Return Eligibility
You may request a return within 7 business days of receiving your order if:
- The product is unused, unopened, and in its original condition.
- The product is returned with its original packaging.
For hygiene and safety reasons, we cannot accept returns of products that have been:
- Opened
- Used
- Tampered with
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us immediately with:
- Your order number
- Clear photos of the product
- Photos of the packaging
Once verified, we will arrange a replacement or refund at no additional cost.
Return Process
- Contact us with your order number and the reason for the return.
- Our team will review your request and provide return instructions.
- After we receive and inspect the returned item, we will notify you about the approval status.
Refund Policy
Refund Eligibility
Refunds are issued only after the returned product has been received and inspected by our team. A refund may be approved if:
- The returned item meets our Return Eligibility requirements.
- The product was delivered in a damaged, defective, or incorrect condition.
- The return request was submitted within 7 business days of delivery.
Refund requests for products that have been opened, used, tampered with, or otherwise do not meet our return requirements may be declined.
Refund Method
If your return is approved, your refund will be processed through one of the following methods:
- Bank Transfer
- EasyPaisa
- JazzCash
Refunds are typically issued within 7–10 business days after the returned item has been received and inspected.
Non-Returnable Items
The following items cannot be returned or refunded:
- Gift cards
- Items marked as Final Sale
- Products that have been opened, used, or tampered with
Exchange Policy
We do not offer direct product exchanges.
If you would like a different product, please return the eligible item following our return process and place a new order separately.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Email: contact@revivecosmetics.org
WhatsApp: +92 318 4635676